Telemedicine communication during the Covid-19 pandemic in Indonesia

Sunuantari, Manik and Farhan, Raihan Muhammad and Gunawan, Imsar (2022) Telemedicine communication during the Covid-19 pandemic in Indonesia. Proceeding of The 28th AMIC Annual Conference "Science Communication: Managing the Now and the Future". pp. 1-13. ISSN 2599-4743

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The development of digital technology provides opportunities in the field of Indonesian health communication. In order to deal with the COVID-19 pandemic, the Government of Indonesia, through the Indonesian Ministry of Health (MOH), has collaborated with 11 telemedicine platforms to provide virtual consultation services with doctors, especially for self-isolating patients. The emergence of the telemedicine platform as a service provider in the health sector provides a new alternative in handling COVID-19 patients. Good information literacy will foster public confidence in the use of telemedicine platforms. The purpose of this study was to determine telemedicine communication for self-isolated patients by utilizing a telemedicine platform during the COVID-19 pandemic. The theory used in this study is Diffusion of Innovation, which states that telemedicine is an innovation in health communication with the following characteristics: relative advantage, compatibility, complexity, trialability, and observability. The method used is a case study of telemedicine communication in patients who live in Indonesia. The results show that telemedicine communication involves several aspects: parties involved in telemedicine communication need to carry out information literacy and digital literacy activities, authorization for telemedicine platform providers, and infrastructure supporting telemedicine communication continuity. Thus, telemedicine communication can be an alternative in actualizing digital public health during the COVID-19 pandemic and in the future.

Item Type: Article
Additional Information: Presented in "The 28th AMIC Annual Conference - Science Communication: Managing the Now and the Future" held on 20-27 November and 04 December 2021.
Uncontrolled Keywords: telemedicine communication; information literacy; diffusion of innovation; COVID-19
Subjects: 300 Social sciences > 380 Commerce, communications & transportation > 384 Communications (Telemunications)
600 Applied sciences & technology > 600 Technology > 602 Miscellany of Technology and Applied Sciences
600 Applied sciences & technology > 610 Medicine & health > 613 Personal Health, Hygiene
Divisions: Universitas Al-Azhar Indonesia (UAI) > Fakultas Ilmu Sosial dan Ilmu Politik (FISIP) > Ilmu Komunikasi
Depositing User: Rifda Jilan
Date Deposited: 19 Aug 2022 05:17
Last Modified: 04 Aug 2023 03:47

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