Rohandi, Mochamad Malik Akbar and Gumelar, Eka Tresna and Sevriana, Lufthia (2020) Website quality 4.0 on admission of new students (PMB) at higher education. Proceedings of the 2nd Social and Humaniora Research Symposium (SoRes 2019), 409. pp. 9-12. ISSN 2352-5398
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Abstract
This study aims to measure the quality of higher education websites in Bandung using the Webqual 4.0 method based on user ratings of actual perceived quality of expected quality so as to make it easier for prospective students to obtain the information needed and make it a one stop information. The research method used in this research is descriptive quantitative method. Researcher use primary and secondary data with Convenience sampling technique, the minimum number of respondents based on the Bernoulli method is 97 respondents. Data analysis techniques using Importance Performance Analysis (IPA). The results of this study in terms of usability are in the important category and the achievement level of satisfaction is 96.46%, in terms of Information Quality is in the important category and the level of achievement satisfaction is 96.01%, in terms of Service are in the important category and the level of achieving satisfaction 96.20 %.
| Item Type: | Article |
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| Additional Information: | SoRes is an international conference that took place in Bandung, Indonesia, on 23 October 2019. It is hosted by Institute of Research and Community Service (LPPM Universitas Islam Bandung, Unisba); TURNITIN's similarity index result was checked based on rules stated in "Pedoman Operasional Penilaian Angka Kredit Kenaikan Jabatan Akademik/Pangkat Dosen" (http://lldikti12.ristekdikti.go.id/wp-content/uploads/2019/03/PO-PAK-2019_MULAI-BERLAKU-APRIL-2019.pdf) pp. 23-25. |
| Uncontrolled Keywords: | information quality; level of satisfaction achievement; service; usability; web quality |
| Subjects: | 000 Computer science, information & general works > 000 Computer Science, Information, General Works 300 Social sciences > 370 Education > 378 Higher Education, Universities |
| Divisions: | Universitas Al-Azhar Indonesia (UAI) > Fakultas Ekonomi dan Bisnis (FEB) > Manajemen |
| Depositing User: | Rifda Jilan |
| Date Deposited: | 11 Apr 2023 04:12 |
| Last Modified: | 11 Apr 2023 04:47 |
| URI: | http://eprints.uai.ac.id/id/eprint/2226 |
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